Bigpond Broadband Internet Access Plans
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BigPond is Australia's largest Internet Service Provider and is Telstra's brand name for consumer broadband services including ADSL and ADSL2+, cable, dialup, satellite and wireless broadband (EV-DO and HSDPA). All BigPond's connections are via the main Telstra Internet backbone. For businesses, Telstra Business Broadband provides services such as frame relay, SDH, ADSL/SDSL and permanent dialup services instead of BigPond.
Other Services
BigPond also provides major content channels including BigPond Sport (with V8 Supercars, AFL, NRL and BigPond Racing), BigPond Movies (an online movie download and DVD-by-mail rental service), BigPond Games with GameArena and GameNow, BigPond Music (an online music store, from which customers can download music in an encrypted WMA format that uses DRM) and BigPond TV, an online viewer for BigPond's video content. In February 2006, BigPond commenced webcasting of Sydney Symphony performances, both live and 'on demand'. All files downloaded from any of BigPond's network and file servers are unmetered for its ADSL and Cable customers. However, because of technical limitations, none of BigPond's online video/music content (including content it provides on behalf of its partners such as the AFL, NRL and V8 Supercars), is accessible by Mac users, even if they are BigPond subscribers.
Telstra formerly offered a dialup internet service called "BigPond" in Cambodia. During its service time in 2002, it was sold to Cambodian ISP OnlineCom.
In November 2002, BigPond's Group Managing Director Justin Milne was hired, headhunted from his position of CEO at OzEmail, another Australian-based ISP. After Milne's recruitment, a new sales and support team was put together to run BigPond. Subsequently, Milne's wife, Dr Anna Cicognani, was hired in 2004 and became BigPond's Operations Chief. The business was restructured and it became the most successful ISP in Australia, which has grown to have 45% of market share, with a large number of broadband customers on its ADSL and Cable products. BigPondLive, its OSS platform, is built entirely utilising FOSS such as Linux, Apache, MySQL, PHP and Perl, and provides complete multi-vendor support for Network Management and performance graphing. It is still in active development today and could easily be made to fit any IP network.